Digital transformation seeks to integrate digital technology into every aspect of your business - changing how you operate and how you deliver solutions to your customers/clients. It is also among the top challenges for small businesses. The ability to leverage IT and maximize efficiency, speed, revenue, and customer satisfaction is critical. What’s standing in your way?
Top Digital Transformation Challenges
1. Small Can Be Just As Complicated
Just because you operate a small business doesn’t mean your IT infrastructure is not dense and complex. You still contend with BYOD, 24/7 availability, management, troubleshooting, the prospect of outages, data loss, and cybercriminals… and on and on! Small does mean you have a smaller IT function and budget with which to handle these complexities. Innovation and agility are key to overcoming this challenge.
2. Limited IT Function
As mentioned, you likely have a much smaller IT staff. You may only have one manager or a few full- and/or part-time support people. Or you may not have a dedicated IT function at all. It is all too easy to stretch yourself to the limits (and beyond) managing a complex IT infrastructure and supporting key business needs.
3. User Unfriendly “Solutions”
A solution that doesn’t actually solve the problem becomes an IT nightmare. Products and services with a dizzying number of features not only complicate implementation and management, it can quickly overwhelm your people.
4. Integrating IT and Business
Bosses may recognize that IT is essential - but many view it as yet another cost to bear. IT folks have to make the case that proper support and implementation can meaningfully impact business results and translate into hard numbers.
5. Budget Woes
Minimizing and managing costs is critical - and intensely challenging. IT managers or teams must balance the initial expenses of updates/improvements with the total cost of ownership and return on investment. Finding scalable solutions that are right for your business may be out of reach in terms of budget.
To overcome digital transformation challenges, small businesses need simple yet powerful solutions with the functionality they need. They must be user-friendly, secure, and allow for agile, fast responses. R2 is ready to help you take on these issues and develop an IT infrastructure that empowers you to drive towards your goals.
